Lost or Damaged Items

When a library item is returned in damaged condition, our staff will evaluate the extent of the damage and determine if the item can be mended.

The Library is unable to accept replacement items in exchange for lost or damaged materials. You will be charged to replace missing parts or to repair or replace damaged library items. A processing fee will also be charged to your account.

The replacement fee will be waived if the item and/ or all parts are returned in the same condition as when it was checked out.  If you return an item after you have paid for a replacement, you will be reimbursed (please talk to the front desk if this situation occurs before returning the item).

Missing Parts

Library items that are returned with parts missing, like a disc missing from a CD set or a DVD missing from its case will be charged a replacement fee to your account. The replacement fee will be waived if all parts are returned.

Discovering a Previously Damaged Item

The library strives to ensure that its materials meet a high standard of quality. If an item that you have borrowed malfunctions or has sustained damage by the previous user, please notify a library staff member so it can be repaired or replaced. You may choose to include a note attached to the item when returning to a book drop to bring it to our attention.

Replacement Fees

  • Books and audiovisual materials that are lost or damaged beyond use = Price of item + $5.00 processing fee
  • A replaceable lost or damaged audiobook discs or tapes = $10.00 per disc, plus $5.00 processing fee
  • Periodicals that are lost or damaged beyond use = cover price
  • Damaged or missing audiovisual cases = $5.00