We want you to be successful on Hoopla. Please call a Research Assistant at 970-879-0240 ext. 331 or click the link below to fill out a form for assistance.
We like to reply to all questions, so please supply us with at least one point of contact - a phone number or an email address.
The more details you provide, the better we will be able to help you troubleshoot your problem. Can you tell us?
For example, I am trying to download a title.
Tell us the title that is giving you grief.
It will help us if you can tell us
(1) Type of computer and operating system,e.g.: Windows XP, 7, Vista, Mac Leopard, Tiger, etc.
(2) What type of device you are transferring the title to, e.g.: Zen, iPad, iTouch
(3) What browser are you using, e.g.: Internet Explorer, Firefox, Opera
What error messages are you seeing?