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Go
straight to my account.
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• • • •
How do I view my account?
• • •
• • • •
How do I see what I have
checked out?
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How do I renew items on my
account?
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How do I view my fines?
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Why can't I get in?
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My card has expired, now
what?
• • •
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Can I pay my fines online?
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Discrepancies with
my account.
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• • • •
Why do I see other
libraries when I search the catalog?
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• • • •
How do I place a hold?
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How do I request a title from
another library?
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• • • •
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Updated
March 2007
Placing
A Hold
With our online
system you can place a hold on a title which is on the shelf or on one
that is currently checked out to another patron. The only time you cannot
place a hold on an item is if it is:
- Cosidered
non-circulating by a Marmot member library.
- Part
of the Reference collection.
- A non-circulating
title used by teachers or library staff.
- If you
have an excess of $10.00 in fines.
- Your
account is blocked due to lost or damaged materials.
If you
place a hold on an item with a shelf status, a staff person will retrieve
the item the next morning and call you to let you know that the item
is waiting for you at the front desk.
Should
the title be owned by one of the Steamboat Springs schools, and you
wish for it to be delivered to the Bud Werner Memorial Library to be
picked up, please allow for at least two days for delivery. Once it
has arrived at the Bud Werner Memorial Library a staff person will call
to confirm that the book is waiting for you.
If the
title is owned by a Marmot member library, it should take no more than
a week if the item is on the shelf.
If you
do not hear from us within a reasonable amount of time, please call
the library at 970-879-0240 to confirm the status of your request.
To place
a hold:
- Search
the catalog and locate the title you wish to request.
- Once
you are at the screen which displays the call number and status, look
at the top of the screen for a blue button called Request.
- Click
on this button and you will be taken to an online form.
- Enter
your name in the first box and all 13 digits of your library card
in the second box.
- Choose
a pickup location by clicking on the drop-down box and selecting
Bud Werner Memorial Lib, or one of the schools if your
prefer to pick up your titles at one of those locations.
- Select
a cancel date from the drop-down boxes. At the Bud Werner Library,
we use this date to track holds which have not been filled after
two months.
The computer
will then notify you that your transaction has been successful.
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